Hp color laserjet mfp manual feed snag

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Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Information Need Windows 11 help?

Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.

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Printing from Tray 1 (manual feed tray) of HP MFP M277dw las.

Printing from Tray 1 (manual feed tray) of HP MFP M277dw laser printer.

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‎08-18-2018 05:00 PM

HP Recommended Product: HP MFP M277dw laser printer Operating System: macOS 10.13 High Sierra

I have never been able to use the manual feed tray on this printer. I assume I'm missing something very simple adn would appreciate guidance.

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HP MFP M277dw laser printer

2 REPLIES 2

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DavidSMP

12,360 2,589 1,171

‎08-19-2018 09:41 PM - edited ‎08-19-2018 09:55 PM

HP Recommended

Good Day. Thanks for engaging in the HP community. I will be glad to assist you and let’s get right to it. Terrific observations and great diagnosis of the issue. It is amply appreciated.

Let me gather some information for better clarity to assist you correctly:

Did you check the user manual of the printer?

I will be providing a roadmap with some troubleshooting steps to resolve the issue. Let us try these steps:

Please check the printer’s user guide link: http://h10032.www1.hp.com/ctg/Manual/c04474163 refer to pages15-25 of the user guide on how to work with the different printer trays.
It gives comprehensive information that should help you a great deal.
The printer’s settings link https://support.hp.com/us-en/product/hp-color-laserjet-pro-mfp-m277-series/7089945/model/7089949/doc. ( HP Printers - Print Driver Settings Guide (Mac ) should be a big help also. Check the section “Paper type, size, and input tray settings”
L ink 3: http://h10032.www1.hp.com/ctg/Manual/c04541533 (Color LaserJet Pro MFP M277 Getting Started Guide) should also assist.

Hope this answers your question.

:slightly_smiling_face:

Good luck and keep me posted about the developments. If this helps, please mark this as “ Accepted Solution ” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead.

DavidSMP
I am an HP Employee